FAQs

What are my delivery options and how much does it cost?

We deliver directly to your home or office, anywhere in South Africa. All delivery and tracking details are supplied to you at checkout. We have a standard delivery fee of R80 that will be charged on all South African orders.

When will my order get delivered?

We'll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email. You can also track your delivery at any time by selecting the Order from your My Orders section on your Tupperware® Account profile here. This is the most current tracking information we have for your order. If this date changes, we’ll let you know straight away by email or SMS.

Can I change my delivery address after I have ordered?

It’s not possible to change your delivery address after confirming your order, so please always double check that your address details are correct at checkout. To change your delivery address permanently for future orders, you can update your Address Book under your Account Information in your Account profile here.

What happens if a product is missing from my shipment/delivery?

You will need to contact us on 0800 600 891 and one of our friendly online assistants will assist you. You will need your order number for our online assistants to assist you.

Can I choose a specific time or day for my delivery?

If you select Standard delivery at checkout, it's not possible to select a specific day for your delivery. Your order will arrive by the estimated delivery date provided in your payment confirmation email and we will send you an SMS on the date of delivery so you know when to expect our Courier. At this point, if you won't be available to receive your order on that day, you can contact us here.

Does Tupperware® ship orders internationally?

YWe do not ship orders outside of South African borders at this time. You can request for more information by contacting us on 0800 600 891.

I have a delivery question not listed here, can you help?

Please contact us on 0800 600 891 if you have any questions that are not answered here.