Our products have been proudly backed by our famous Lifetime and Q (Quality) Guarantees for more than 50 years, so you can buy with confidence.
Our guarantees cover customers to a level above and beyond traditional guarantees.
Tupperware Brand products are guaranteed by Tupperware Southern Africa (Ltd). and/or its parent company, Tupperware Brands Inc., to the original owner, to be free of manufacturing defects and to perform under normal domestic conditions for the lifetime of the product.
Tupperware Brand products with our Q (Quality) Guarantee are items, or parts thereof that under normal use (e.g. blades) are covered for 30 days from the date of purchase, provided they are returned with your order receipt. Some products are covered by a combination of the Lifetime or Q Guarantee or other product-specific guarantees.
Tupperware Southern Africa will replace, through their Distributors, any Tupperware product that under normal domestic use, shows a defect on material or function. With the exception of our Microwave, Ovenware and Cookware ranges and products indicated by the microwave reheatable sign, which are microwave reheatable, our products are NOT recommended for microwave oven use.
All defective returns will be assessed by our Quality Control department at our manufacturing plant. This procedure will take a minimum of 3 months. Please ensure you obtain a reference number when handing in a defective product for tracking purposes.